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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2270 reviews)

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4.73

Based on 2,270 reviews, last reviewed 11th Feb 2026

216% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Being part of the Bath Building Society family. Visiting Bath Building Society can be a pleasurable experience even if it is to withdraw money. The desk staff are so friendly, professional and effic... Read more Reviewed on: 11th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2270)

Review of the Bath Building Society, Savings:

Rainy day money put away

Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024

Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024

I have been with Bath Building Society since 2017, I...

I have been with Bath Building Society since 2017, I find it the best way to save money and it is easy to interact and withdraw funds. The staff are helpful and friendly. Reviewed on: 10th February 2026

Researched the best fixed 5 year ISA and Bath came o...

Researched the best fixed 5 year ISA and Bath came out tops !! highest interest rate and fast customer service response. When investing a high amount of money is was reassuring to have people there to answer questions efficiently Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are satisfied with our response times and products. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good rates and very good customer service over the p...

Good rates and very good customer service over the phone Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are happy with our rates and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always pleasant & professional.

Always pleasant & professional. Always share Up to date information , prompt service and share information about all the products available. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy to hear you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

very kind and paitent everyone has time for you

very kind and paitent everyone has time for you Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you have had a positive experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Friendly Society

Convenient locations, very helpful and friendly staff. Never have to wait long. Always acknowledged when entering clean bright building. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

Best in the West

Always friendly and efficient service Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

A sound ship.

Excellent. A constant in a changing world with good communications, attitude and service. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are pleased with our attitude and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent experience over many years with BIBS

I have banked with BIBS for many years and have always been impressed by their knowledge and friendliness. Recently I withdrew money from my account and when I arrived home I discovered it was £10 short. Within. 10 minutes of my arriving home BIBS were on the phone to apologise and to confirm that the money had been placed back into my account. I really was impressed by them. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased we were able to rectify this quickly and to a standard you were pleased with. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent customer service.

Excellent customer service. Helpful and still using passbooks which is exactly what is needed by those who can’t use internet. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy you are pleased with your Passbook. Lauren - Customer Service Team Leader Response date: 11th February 2026

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