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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

219% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Great customer service, decent rates

The customer service is better than anywhere else. The interest rates are decent, but no longer great. The app gives a lot of errors. Reviewed on: 4th July 2023

Reply from Bath Building Society Thank you for this great feedback regarding our customer service, I will pass this back to the teams. Please get in touch regarding the issues you're experiencing with the mobile app so we can assist you further with these. Charlotte Tillen, Savings Support Manager Response date: 5th July 2023

Great customer service

They dealt with all my queries immediately Reviewed on: 4th July 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 5th July 2023

Help with setting up on-line access

I like the Bath Building Society because they are local and it's always possible to talk to a real person ! Reviewed on: 30th June 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 4th July 2023

thank you

all very good service, online works well Reviewed on: 29th June 2023

Reply from Bath Building Society Thank you for your feedback regarding our online service. Charlotte Tillen, Savings Support Manager Response date: 30th June 2023

Bath Building Society Branch Review

The staff member was very helpful as we weren't sure what the account we needed was. She also explained in an easy to understand way, each step of the way. Reviewed on: 27th June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 17th July 2023

Bath Building Society Branch Review

Excellent service from Jane. Many thanks. Reviewed on: 27th June 2023

Bath Building Society Branch Review

I was met by Tracey who guided me through the process of opening the account. She was prepared, professional, well-informed, patient and helpful. All much appreciated. Thank you. Reviewed on: 27th June 2023

Bath Building Society Branch Review

I like Bath Building Society because it is our local building society. We have been with you since our first mortgage in 1964. Reviewed on: 27th June 2023

Bath Building Society Branch Review

Very good and personal service. Lovely to deal with a human being and not a machine. Reviewed on: 27th June 2023

Bath Building Society Branch Review

I like the personal service either in the Wood Street branch or on the telephone. Fair interest rates. I do not like the new requirement for online application only. Reviewed on: 27th June 2023

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Bath Building Society: Savings reviews

219% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2298)

Bath BS Review

Great customer service, decent rates

Great customer service

Help with setting up on-line access

thank you

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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