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HSBC: Credit Card reviews

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3.02
Based on 113 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
19%
See only 3 star reviews
12%
See only 2 star reviews
5%
See only 1 star reviews
23%

Latest highest rating:

4

Good credit card, good 0% balance transfer deal. Good credit card, good 0% balance transfer deal. paper statements are good and app is also good Reviewed on: 19th April 2025
Gloria in E's avatar
Gloria in E

Latest lowest rating:

1

Delay in receiving Credit Card Applied for Credit Card online. No confirmation received via email/post/ text of successful application. Numerous calls made to Customer Service to en... Read more Reviewed on: 12th June 2025
Yukster 's avatar
Yukster
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About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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HSBC Credit Card reviews (113)

no problems

5
Excellent service again from HSBC. Reviewed on: 9th February 2018
thokem's avatar
thokem

no problems

5
Excellent service as usual from HSBC....any queries sorted very quickly and smoothly Reviewed on: 9th February 2018
thokem's avatar
thokem

Easy and quick

5
Very easy and quick decision I would highly recommend Reviewed on: 7th January 2018
Louis Young's avatar
Louis Young

High limit

5
They offer me 3x higher limit than my previous credit card Reviewed on: 4th January 2018
Adhy Basmoro's avatar
Adhy Basmoro

Being a customer over 45 years I have never encountered any problem with the bank

5
Th staff have always been very courteous, friendly and helpful. Whenever I needed any advice or help, they were ready to help. Reviewed on: 21st July 2017
Anonymous's avatar
Anonymous

Not too good I suppose

2
When I had an issue with my credit card some months ago, I tried to call many times and no one ever respond. Later on whenever I call just as I am about to connect to advisor the call fails. The customer service could be better. Reviewed on: 13th July 2017
Evgenia Barton's avatar
Evgenia Barton

Charged after explaining money troubles

1
I had a credit card and they said they would help me sort a payment plan after I lost my job and couldn't afford repayments, a week later they slapped penalty charges on and sent it to bailiffs who added even more Charges, putting me in further money problems Reviewed on: 15th June 2017
Michael matthews's avatar
Michael matthews

Excellent rates

5
I've had a credit card with Hsbc for the past year. I have been very pleased with the rates. I've also been pleased with the service I have received when dealing with HSBC. Reviewed on: 11th June 2017
Rochelle Williams 's avatar
Rochelle Williams

Great Credit Card

5
No hassle, easy to manage on-line and great for every day use. Reviewed on: 11th June 2017
Martin Rowley's avatar
Martin Rowley

Solid credit card with great customer service

5
I'm very pleased with my HSBC credit card. Although there are no rewards or benefits of using it, because it is linked to my current account I can view all my finances in the app on my phone without logging in which means I can instantly see where I am financially. I've only had to call customer services a few times and each time was a pleasant experience. Reviewed on: 10th June 2017
Lindsey Martin's avatar
Lindsey Martin

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