Write a review

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

View other Capital Credit Union products

4.93

Based on 754 reviews, last reviewed 12th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews See your review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (754)

Review of the Capital Credit Union, Loans:

Loan plus save

Having the ability to get a loan that’s affordable and save at the same time. More companies should take note and learn from credit union. Reviewed on: 15th April 2025

I have needed a loan on three occasions-the last tim...

I have needed a loan on three occasions-the last time after my husband passed away. They have always been so understanding - I also have a savings account with CCU …… their service staff are great. Reviewed on: 26th June 2025

I have been a member of capital Credit Union for jus...

I have been a member of capital Credit Union for just less than a year but I have been able to see value through loans and I can say I am pleased. Reviewed on: 26th June 2025

Always, fast reliable and efficient

Always, fast reliable and efficient Reviewed on: 26th June 2025

Great company, great app, great everything

Very easy process, simple to use app, and real and knowledgeable people available to help when needed. I have both a savings account and a small (Christmas) loan, and it couldn't be easier. Responses are quick and the T&Cs are straightforward, reasonable and fair. Reviewed on: 26th June 2025

Been with capital credit union for over 15 years, gr...

Been with capital credit union for over 15 years, great service and always so helpful. Reviewed on: 26th June 2025

Easy to set up a loan and easy to maintain my payments.

Easy to set up a loan and easy to maintain my payments. Reviewed on: 26th June 2025

So simple to apply and staff very fast and knowledge...

So simple to apply and staff very fast and knowledgeable. Reviewed on: 26th June 2025

Capital Credit Union saved my wedding.

Capital Credit Union saved my wedding. They have affordable repayment rates and the money was in my account quickly. Reviewed on: 26th June 2025

Amazing customer service always so polite and answer...

Amazing customer service always so polite and answer any enquiry’s within a reasonable time limit Reviewed on: 26th June 2025

Staff members are very helpful and they are always w...

Staff members are very helpful and they are always willing to help for what’s best for you Reviewed on: 26th June 2025

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from AA 1.53 from 45 reviews
Loans
from Manchester Credit Union 4.94 from 2124 reviews
Loans
from Koyo 5.00 from 2 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub