Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39662 reviews)

View other Chase Bank products

4.95

Based on 39,662 reviews, last reviewed 18th Feb 2025

12494% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very easy account to use and good rewards Very easy account to use and good rewards Reviewed on: 18th February 2025

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39662)

Review of the Chase Bank, Current Account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

CHASE IS THE BEST BANK I HAVE EVER USED AND I'M 74!!

GREAT BANK WITH CASHBACK AND ROUNDUP AND GREAT SAVING RATES - EXCELLENT CUSTOMER SERVICES - I THINK CHASE HAS LED THE WAY WHILE OTHER UK BANKS HAVE SCRABBLED TO FOLLOW - I'M 74 AND CHASE IS THE BEST BANK THAT I HAVE EVER EXPERIENCED - ANDY WEBBER Reviewed on: 16th February 2025

I like the account and consider it to be progressive...

I like the account and consider it to be progressive and customer focused. I've been using it for a couple of years and have found it to operate without any issues whatsoever. Reviewed on: 16th February 2025

Great Customer Service

Always very helpful. Great customer service. Product very easy to sue. Reviewed on: 15th February 2025

Chase is a new banking experience which makes you fe...

Chase is a new banking experience which makes you feel that they are on your side unlike previous banks I have dealt without I like the immediacy of Chase. Within seconds of making a transaction, I get confirmation. This is very reassuring because if anybody hacked my account I would know at the first transaction! I also like that when interest rates were rising, Chase amended their savings rate within days.,I also like the prior notice given with upcoming payments. I like the easy access to transaction history. All of this plus cash back when using your debit card. I would recommend Chase any time., Reviewed on: 15th February 2025

Banking is easy with chase and customer service is a...

Banking is easy with chase and customer service is a person on a phone if you prefer who is able to deal with all your queries efficiently Reviewed on: 14th February 2025

Excellent app with easy user experience and good pro...

Excellent app with easy user experience and good products Reviewed on: 14th February 2025

Ease of mobile app , nice to get rewarded for using...

Ease of mobile app , nice to get rewarded for using your card . Reviewed on: 14th February 2025

Excellent account.

Excellent account. Clear information that is easy to navigate and find what you are looking for. Reviewed on: 14th February 2025

Excellent all round and competive new app.

Excellent all round and competive new app. Very impressed with all Chase services. Only wish they could open up a joint account feature! Reviewed on: 14th February 2025

Disappointed

I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support is going downhill every single day—long wait times, unhelpful reps, and zero accountability. It feels like they care more about squeezing money out of customers than actually providing good service. Disappointed. Reviewed on: 14th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Basic Current Account
from Santander 3.86 from 289 reviews
Graduate Account
from NatWest 4.37 from 61 reviews
Graduate Current Account
from Bank of Ireland 0.00 from 0 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub