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Churchill Insurance: Car insurance reviews

3.15
Based on 298 reviews, last reviewed 25th Jan 2026
89% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
22%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
32%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026
Kholilur r's avatar
Kholilur r

Latest lowest rating:

1

I must to share it. I must to share it. Tried to get a quote and it has been automatically declined. Asked the agent why is that, as I have been driving for 19 years with... Read more Reviewed on: 25th January 2026
Anonymous's avatar
Anonymous

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (298)

Review of the Churchill Insurance, Car insurance:

On comparison site Churchill were the cheapest by fa...

4
On comparison site Churchill were the cheapest by far for my needs. Reviewed on: 8th August 2024

No loyalty shown to existing customers

2
I am due for renewal and was shocked to see a 67% increase, on top of this I have unfortunately had to add 3 points for speeding which took the policy way off the Richter scale to a 200% increase. I’ve never claimed and in fact felt the guy I spoke to didn’t really care and was not interested in my custom. Suffice to say I will never use this company again. Reviewed on: 3rd October 2023

AVOID AT ALL COSTS

1
This is without doubt the worst insurance company I’ve ever dealt with in over 40 years. My car was written off through no fault of my own and was offered/made to accept a valuation well below the replacement value. I’m well out of pocket and know taking this to the Ombudsman. Reviewed on: 26th September 2023

good policy

5
very easy to set up policy on line with a very good price Reviewed on: 28th August 2023

Quality cover at a good price.

5
We went with Churchill as it had good quality comprehensive cover with relevant optional add-ons. The total price was competitive. It represented good value for money. Reviewed on: 26th August 2023

Awful and Racism experienced

1
First time I've experienced racism at the hands of an insurance company whilst trying to obtain a policy. I explained that I was looking for a quote as I had been offered a delivery driver job but I hadn't accepted it yet. The member of staff was very rude, cut me off and reported me for insurance fraud resulting in myself being banned. I appealed the decision to the insurance ombudsman - I lost the job offer and took out more costly insurance elsewhere. In the end they barely compensated me for the time I was on cover with them ( 1 week or so). If you are from an ethnic minority - you may wish to avoid at all costs! Reviewed on: 25th August 2023

Seems like a good product, best price, auto-renew irritating

4
The insurance policy meets my needs and was the lowest quote I got. I wasn't happy about auto-renew being switched on by default and, despite what was written on the sign-up page, it can't easily be turned off in my account - I have to contact customer service to get that done. It's a bit irritating, as it's going to take up more time. Reviewed on: 23rd August 2023

Fair service

4
Acceptable level of service and prices. Not the cheapest, but a solid performer Reviewed on: 23rd August 2023

Changed company for quality cover

5
Changed company to obtain a more comprehensive cover and the benefit of being able to speak to a real person Reviewed on: 23rd August 2023

Expensive but good

4
Never had a problem with a claim, and legal help was successful in rejecting an untrue submission from the person who caused the accident. They're good, but premiums are high, especially for over 80s. Reviewed on: 23rd August 2023

Good Company

4
I have had Car Insurance with Churchill for t least 5 years now, when i get my renewal i always shop around then phone them and see if they can match the price and they always do. Reviewed on: 23rd August 2023

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