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Darlington Building Society: Savings reviews

4.91
Based on 12,323 reviews, last reviewed 2nd Feb 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I met some very helpful staff who spent time with me... I met some very helpful staff who spent time with me to arrange my funds into 2 savings accounts. Excellent. Reviewed on: 2nd February 2026
Maggie S's avatar
Maggie S

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12323)

Review of the Darlington Building Society, Savings:

Tubwell Branch review

5
I cannot praise service I received from Kayleigh and her staff highly enough. Darlington BS should be proud of them. Excellent product. Reviewed on: 1st May 2019

Easy to open account, save & handle, with nice commu...

5
Easy to open account, save & handle, with nice communication. Reviewed on: 31st January 2026

Friendly staff helpful knowledgeable

4
Friendly staff helpful knowledgeable Reviewed on: 31st January 2026

reliable service.

4
reliable service. Was easy to set up Reviewed on: 31st January 2026

Excellent customer service

5
Opened a regular savings account online at an excellent interest rate; there was a software glitch on Darlington's end which delayed my application and the deadline was missed. They contacted me to apologise and honoured the higher interest rate Reviewed on: 30th January 2026

Helpful, informative, reassuring.

5
Helpful, informative, reassuring. Reviewed on: 30th January 2026

Easy to open account online, and service it as requi...

5
Easy to open account online, and service it as required. Reviewed on: 30th January 2026

Another satisfied customer .

5
The staff in my local branch are always helpful and answer any questions I have regarding my finances. I never have to wait long for a face to face appointment. I have been a customer for a very long time and actually had my first mortgage the the DBS many years ago. Reviewed on: 30th January 2026

All good for opening and operation.

5
All good for opening and operation. Staff very helpful. Reviewed on: 30th January 2026

very competitive in...

5
Recently opened a regular saver, very competitive interest rate and great customer service, very efficient Reviewed on: 30th January 2026

it was easy and quick to open a saving account

5
it was easy and quick to open a saving account Reviewed on: 30th January 2026

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