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Darlington Building Society: Savings reviews

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4.91
Based on 10,656 reviews, last reviewed 12th May 2025
22% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Could not have managed to open my ISA & transfer fun... Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke) Reviewed on: 12th May 2025
Neil A's avatar
Neil A

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10656)

Review of the Darlington Building Society, Savings:

My (non!) grasp of technology

5
Being a technophobe, I totally messed up my login to the new Darlington website. This happened months ago and I have been putting off getting in touch with the Society via telephone, as I knew probably wouldn't understand, what I had to do. Simon answered my call and was very knowledgeable, helpful and polite, sometimes having to repeat some of the stages, but in the end he got me through it. Thank you Simon. Reviewed on: 22nd December 2023
DBS Verified Member's avatar
DBS Verified Member

In branch service review

5
Keep friendly service always there to help with anything needed. Reviewed on: 29th April 2025

In branch service review

5
The staff are always friendly and knowledgeable. They go through everything thoroughly and are always willing to answer questions. Reviewed on: 29th April 2025

In branch service review

5
Very helpful and friendly information. Reviewed on: 29th April 2025

In branch service review

5
Friendly smiling efficient staff. Reviewed on: 29th April 2025

In branch service review

5
Local outlet in the Hight St. Face to face contact with pleasant, professional staff. Reviewed on: 29th April 2025

In branch service review

5
Face to face contact very helpful staff. Reviewed on: 29th April 2025

In branch service review

5
Face to face and very clear details produced. Reviewed on: 29th April 2025

In branch service review

5
Efficient, Nothing could be improved. Reviewed on: 29th April 2025

In branch service review

5
Local, convenient, very helpful and everything clearly explained by Clare. Reviewed on: 29th April 2025

In branch service review

5
So glad you continue to have a Yarm branch, much prefer face to face contact. Very pleasant and helpful staff. Thank you. Reviewed on: 29th April 2025

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