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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,246 reviews, last reviewed 27th Jan 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Overall great customer service. I rang as I never received a confirmation email of my account that I set up online. In particular Simon McCabe (Customer Contact Administrator) was ve... Read more Reviewed on: 27th January 2026
Liz's avatar
Liz

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12246)

Review of the Darlington Building Society, Savings:

Savings made easy

5
I like the different saving products and the easy of opening then both in Branch and Online and the easy that I can then make deposit Reviewed on: 17th April 2025
R J Birks's avatar
R J Birks

In branch service review

5
Personal care and friendliness. You are still on the street, not just online or miles away!. Reviewed on: 30th December 2025

In branch service review

5
Happy there is a branch on the high street and it is staying. Reviewed on: 30th December 2025

In branch service review

4
Would be good to be able to save higher amounts in Darley saver Children's accounts. Good customer service and pleased to have a local branch. Reviewed on: 30th December 2025

In branch service review

5
The staff are extremely helpful and friendly, nothing to much trouble. Reviewed on: 29th December 2025

In branch service review

5
A complicated process was made very easy. Served quickly by all members of staff. Excellent customer service! Attentive and answered all of our questions and ensured we were fully happy. Reviewed on: 29th December 2025

In branch service review

5
Very easy to deal with secure and I felt my issue was dealt with professionally and without hassle. Reviewed on: 24th December 2025

In branch service review

5
Friendly, helpful and very professional advice. A great service all round!. Reviewed on: 22nd December 2025

In branch service review

5
Very informative and able to answer any questions I had. Reviewed on: 22nd December 2025

In branch service review

5
Very friendly staff fast and efficient. Reviewed on: 22nd December 2025

In branch service review

5
Very helpful, clear and friendly. Reviewed on: 20th December 2025

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