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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,246 reviews, last reviewed 27th Jan 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Overall great customer service. I rang as I never received a confirmation email of my account that I set up online. In particular Simon McCabe (Customer Contact Administrator) was ve... Read more Reviewed on: 27th January 2026
Liz's avatar
Liz

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12246)

Review of the Darlington Building Society, Savings:

Barnard Castle Branch review

5
Too many choices! The limit to how much we could deposit was low! Reviewed on: 29th April 2019
Barnard Castle Branch customer's avatar
Barnard Castle Branch customer

In branch service review

5
Welcoming, very knowledgeable about products offered. Friendly staff. Reviewed on: 17th December 2025

Very knowledgeable staff and extremely helpful.

5
Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025

In branch service review

5
Experience good - keep up the good work. Reviewed on: 16th December 2025

In branch service review

5
Very good service, helpful staff. Reviewed on: 16th December 2025

In branch service review

5
Staff very kind and helpful. Nice Atmosphere (Friendly). Reviewed on: 15th December 2025

In branch service review

5
Very professional easy to converse with explained everything we asked. Reviewed on: 15th December 2025

In branch service review

5
Always had good service from all staff. Reviewed on: 15th December 2025

In branch service review

5
Excellent service from Karen, very knowledgeable and explained things well. Reviewed on: 13th December 2025

In branch service review

5
Amazing service this morning. Friendly and very knowledgeable. I feel fully informed and well advised. Thank you so much. Reviewed on: 13th December 2025

Very friendly informative staff.

5
Very friendly informative staff. Great service and customer care Reviewed on: 13th December 2025

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