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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12243 reviews)

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4.92

Based on 12,243 reviews, last reviewed 22nd Jan 2026

51% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great branches and friendly staff Darlington Building Society have made it very easy to manage my money. Having that branch presence in so many North East towns helps me withdraw cash ... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12243)

Review of the Darlington Building Society, Savings:

Stockton Branch review

Explained well and prompt appointment. Reviewed on: 18th April 2019

Great branches and friendly staff

Darlington Building Society have made it very easy to manage my money. Having that branch presence in so many North East towns helps me withdraw cash quickly when needed. I love the online banking bit too - great to double check every lines up. I think they have fixed their passbook printers too because it's looking so much nicer now. Thanks to all of the friendly faces at Darlington Reviewed on: 22nd January 2026

Very helpful

Very easy to deal with and very helpful Reviewed on: 21st January 2026

Very friendly, knowledgeable staff.

Very friendly, knowledgeable staff. Patient and polite. Stores are clean and tidy. Plenty of choice of products with competitive interest rates. Overall a visit to the branch is a pleasurable experience and still on the high street. Reviewed on: 19th January 2026

Great customer service

Always prompt and efficient service, always friendly yet professional Reviewed on: 18th January 2026

Excellent customer service skills and all queries an...

Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026

Very understandable

I understood all the information because it was explained very well. Reviewed on: 10th January 2026

Very informative and helpful all information was cle...

Very informative and helpful all information was clear and well briefed Reviewed on: 9th January 2026

Great help by Simon

Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026

Thank you, Simon.

I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was sufficiently knowledgeable to answer my questions and found out any information he was unsure about. He gave me clear information about what to do and was very clear about my options. Reviewed on: 6th January 2026

In branch service review

Lady who I dealt with was very helpful at explaining everything clearly. Reviewed on: 31st December 2025

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