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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (807 reviews)

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4.85

Based on 807 reviews, last reviewed 10th Apr 2025

975% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Made our dream home ownership possible! We’re incredibly grateful to the bank for providing us with a loan to help cover the down payment on our first home. Their support made it possible fo... Read more Reviewed on: 10th April 2025

Latest lowest rating:

2

Dissatisfied I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was deni... Read more Reviewed on: 7th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (807)

Review of the Darlington Building Society, Mortgages:

A huge thank you.

Throughout a grueling two year and four month selling and buying process (due to the current extremely difficult housing market) Paula M has provided exemplary customer service. Five gold stars? No, five platinum stars! Not quite there yet but fingers crossed for an exchange of contracts on 7th April. A huge thank you to a superb Building Society Reviewed on: 21st March 2025

Darlington asking for the Inns and Outs of a fart

When my wife and I applied for a mortgage via a mortgage broker, Darlington took a long time to make a descision to lend. They were quibbling over a £50 catalogue account that they wanted to be cleared before they would lend. ( Andwe have a joint income of over £100k) We had to remortgage with Darlington a second time , only because our solcitor forgot to register our New Build House in our names by the time the 2 year fixed rate expired. We could not use the whole market at the time becasue of that. Otherwise we would have got a much cheaper rate elsewhere. Reviewed on: 9th April 2025

Very happy with the product I have and efficient ser...

Very happy with the product I have and efficient service received. Reviewed on: 9th April 2025

Okay service

The online site and correspondence has been fine but I do think the rate I pay is a bit high but I agreed it so it is what it is. Hopefully I will get a more competitive rate on renewal. Reviewed on: 9th April 2025

Exceptionally friendly and proactive

I find the staff at Darlington exceptionally friendly and proactive. The are willing to help and show enthusiasm for their jobs. A rare commodity in today's world. I only use phone and online banking services. Reviewed on: 9th April 2025

Great service

I have found Darlington to be a caring bank giving me the best advice and information. Reviewed on: 9th April 2025

Darlington Building Society are so easy to work with

Darlington Building Society are so easy to work with, they have kept us in the loop throughout our first mortgage process and been amazing with our mortgage. Every question we’ve had has been answered quickly whilst putting our mind at easy. I would 100% recommend Darlington Building Society for a mortgage. Reviewed on: 9th April 2025

Always get informed by Darlington about what is goin...

Always get informed by Darlington about what is going on and f any changes being made. The interest rate on our mortgage is great as well as having it portable. Reviewed on: 8th April 2025

I am very happy with my mortgage

I am very happy with my mortgage Reviewed on: 8th April 2025

Remortgage

All options clearly described and best option for my circumstances selected Reviewed on: 8th April 2025

Customer service

Not really had many experiences but helped immensely throughout covid. Fantastic customer service. Reviewed on: 8th April 2025

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