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Darlington Building Society: Mortgages reviews

4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025

Straightforward and easy to work with - friendly tea...

4
Straightforward and easy to work with - friendly team and efficient process from start to finish Reviewed on: 7th April 2025

Professional, very approachable and excellent service

5
Professional, very approachable and excellent service Reviewed on: 7th April 2025

Mortgage made easy with Darlington

5
Amazing experience, everything was easy and very clear steps to follow. Have remortgage again with Darlington Reviewed on: 7th April 2025

We have had very good feedback from them when we cha...

5
We have had very good feedback from them when we changed our mortgage deal Reviewed on: 7th April 2025

Darlington offer competitive mortgages for expats re...

4
Darlington offer competitive mortgages for expats returning to the UK. Reviewed on: 7th April 2025

Joint, later life, Mortgage.

5
One of only a very few mortgage lenders that offered my sister and I a joint, later life, mortgage. Reviewed on: 7th April 2025

The mortgage lender for the people

5
The only society to grant us a mortgage to people who are senior citizens Reviewed on: 7th April 2025

Very clear and competitive mortgage deal

5
Very clear and competitive mortgage deal that met my complicated requirments from a build mortgage to normal mortgage. Reviewed on: 7th April 2025

Very helpful to suit circumstances

5
When the company I worked for went into liquidation the society was very helpful in altering my mortgage repayments to make if affordable within my means. Reviewed on: 7th April 2025

All of my experiences in dealing with Darlington Bui...

5
All of my experiences in dealing with Darlington Building Society have been positive. Reviewed on: 7th April 2025

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