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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (909 reviews)

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4.83

Based on 909 reviews, last reviewed 29th Jan 2026

70% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Customer Excellent customer service, replied every query Reviewed on: 29th January 2026

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (909)

Review of the Darlington Building Society, Mortgages:

Darlington, excellent across all areas. ,...

I find Darlington to be excellent across the board, customer service, communication, efficiency, happy to be with them. Reviewed on: 7th April 2025

Great Service, great people

Darlington Building Society were one of the very few companies offering mortgages to the over 65 age group when we got our mortgage from them 9 year’s ago. They have looked after us well since then and will stay with them until mortgage free in a few years time. Customer service personnel are so helpful. Reviewed on: 17th April 2025

Very efficient without any hassle.

Very efficient without any hassle. Reviewed on: 17th April 2025

Excellent customer service.

Excellent customer service. Always very helpful and polite. Competitive products. Reviewed on: 17th April 2025

Easy, smooth & reliable

An easy, smooth & reliable service, I am so impressed. I had unusual circumstances and am thankful Darlington worked with me for my mortgage. Reviewed on: 17th April 2025

Very helpful in all aspects.

Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025

Great experience with Darlington Building Society!

Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recommend for a stress-free mortgage! Reviewed on: 17th April 2025

Mortgage Review

It was all done on line or telephone - easy process Reviewed on: 17th April 2025

Darlington BS excellent service by far

Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025

1st time buyer and Darlington have made it all very...

1st time buyer and Darlington have made it all very simple, Easy to get hold of when I needed them from start to finish and offered me the best deal. Reviewed on: 17th April 2025

Seamless to deal with.

Seamless to deal with. Always a person to speak to, and always great service. So much better than the endless automated robots at other banks. Reviewed on: 17th April 2025

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