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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
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Nilofar

Mortgage review

5
Love the (old school) family feel to the company Reviewed on: 24th April 2021
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Mortgage customer

Mortgage review

5
Efficient service which enable me to deal with direct Reviewed on: 23rd April 2021
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Mortgage customer

Mortgage review

5
Excellent care and support from initial contact! Clear and timely communications, Rebecca Russell very professional whilst, being friendly and approachable Reviewed on: 20th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Ann Martin was our advisor, she is just 5* . Kept us informed every step of the way, explained things in a way that we both understood clearly. Can not recommend enough Reviewed on: 19th April 2021
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Mortgage customer

Mortgage review

4
Interest only Mortgage on a rural 1H acre smallholding Reviewed on: 13th April 2021
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Mortgage customer

Mortgage review

5
Excellent care and support from initial contact! Clear and timely communications, Rebecca Russell very professional, whilst being friendly and approachable Reviewed on: 10th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Amazing service from start to finish Reviewed on: 8th April 2021
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Mortgage customer

Mortgage review

5
Great service, very professioianl providing us with the right information to make our choices and support through the application process Reviewed on: 29th March 2021
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Mortgage customer

Mortgage review

3
We would have liked things to be a bit quicker Reviewed on: 28th March 2021
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Mortgage customer

Mortgage review

5
All good, pleasant staff on the phone Reviewed on: 7th March 2021
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Mortgage customer

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