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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Straightforward and easy to work with - friendly tea...

4
Straightforward and easy to work with - friendly team and efficient process from start to finish Reviewed on: 7th April 2025
Emma T's avatar
Emma T

Mortgage review

4
Staff were always happy to answer any questions I had Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Easy to talk to and prompt with any replies Reviewed on: 26th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The ability to make ad hoc mortgage repayments more frequently Reviewed on: 26th January 2021
Mortgage customer's avatar
Mortgage customer

Amazing Building Society

5
Always receive wonderful customer service from DBS and have been a member for years. Wouldn’t go anywhere else for saving my money! Reviewed on: 26th January 2021
aswainston's avatar
aswainston

Mortgage review

5
Darlington staff have always been very professional helpful everyone I have contacted there and of all times friendly and finding time to explain. Reviewed on: 25th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very easy to deal with and quick Reviewed on: 24th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The staff in the Middlesborough branch have always been friendly and helpful. Telephone support from Darlingotn Head Office regarding my mortgage was excellent Reviewed on: 22nd January 2021
Mortgage customer's avatar
Mortgage customer

Fantastic service

5
Recently opened a savings account via phone/ post. Thoroughly impressed despite current restrictions. Reviewed on: 22nd January 2021
Beth's avatar
Beth

Fantastic Service

5
Perfect service start to finish. No call centres, no robots on the phone, no automated emails. A real person working with you every step of the way! 5* to be sure Reviewed on: 21st January 2021
Mark Redhead's avatar
Mark Redhead

Mortgage review

4
I applaud the willingness to advance loans to over 75s even allowing for Covid restrictions communications have been rather slow Reviewed on: 20th January 2021
Mortgage customer's avatar
Mortgage customer

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