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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 943 reviews, last reviewed 10th Mar 2026
313% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

Ann was an absolute pleasure to work with, she has g... Ann was an absolute pleasure to work with, she has gone above and beyond sorting out our mortgage products for us. She has always kept us in the loop ... Read more Reviewed on: 10th March 2026
Marisa Maciborka's avatar
Marisa Maciborka

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (943)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025
Howard meynell's avatar
Howard meynell

Mortgage review

5
Due to the current situtation, excellent customer service with review of mortgage via telephone Reviewed on: 17th September 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
When sending new mortgage offers to customers that are coming to the end of their deal, please include what the new monthy payment will be for each option deal (at the time) Reviewed on: 14th September 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Service is always prompt. Uk based staff Reviewed on: 11th September 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Mortgage acceptance, Quick decision Reviewed on: 9th September 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Under the current circumstances the service provided has been very good Reviewed on: 8th September 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

3
I've only just got my mortgage, so haven't much experience to rate. I would have preferred to deal directly with you raher than through a broker Reviewed on: 23rd August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

1
Took over 6 months to sort out remortgage. Communication very poor Covid 19 or not! Reviewed on: 22nd August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We've never had any issues, quick and informative when arranging a new mortgage deal Reviewed on: 21st August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Excellent service from DBS staff working under difficult "lockdown" conditions, Thank you! Reviewed on: 20th August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Sarah Rose was fantastic when we were arranging our mortgage she kept us informed every step of the way Reviewed on: 19th August 2020
Mortgage customer's avatar
Mortgage customer

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