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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
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Nilofar

Mortgage review

5
When sending new mortgage offers to customers that are coming to the end of their deal, please include what the new monthy payment will be for each option deal (at the time) Reviewed on: 14th September 2020
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Mortgage customer

Mortgage review

5
Service is always prompt. Uk based staff Reviewed on: 11th September 2020
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Mortgage customer

Mortgage review

4
Mortgage acceptance, Quick decision Reviewed on: 9th September 2020
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Mortgage customer

Mortgage review

5
Under the current circumstances the service provided has been very good Reviewed on: 8th September 2020
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Mortgage customer

Mortgage review

3
I've only just got my mortgage, so haven't much experience to rate. I would have preferred to deal directly with you raher than through a broker Reviewed on: 23rd August 2020
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Mortgage customer

Mortgage review

1
Took over 6 months to sort out remortgage. Communication very poor Covid 19 or not! Reviewed on: 22nd August 2020
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Mortgage customer

Mortgage review

5
We've never had any issues, quick and informative when arranging a new mortgage deal Reviewed on: 21st August 2020
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Mortgage customer

Mortgage review

5
Excellent service from DBS staff working under difficult "lockdown" conditions, Thank you! Reviewed on: 20th August 2020
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Mortgage customer

Mortgage review

5
Sarah Rose was fantastic when we were arranging our mortgage she kept us informed every step of the way Reviewed on: 19th August 2020
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Mortgage customer

Mortgage review

4
Staff have all been friendly anf helpful. Stress and worry caused by differences in scottish versus english mortgage process but all well in the end Reviewed on: 16th August 2020
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Mortgage customer

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