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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Mortgage review

5
Quick service. Made a stressful situation less stressful. Reviewed on: 10th December 2019
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Mortgage customer

Mortgage review

5
Ann Martin was fantastic with us. She went up and above her duties to help us. Many thanks Reviewed on: 8th December 2019
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Mortgage customer

Middlesbrough branch review

5
Very happy with service. Staff very helfpul Reviewed on: 6th December 2019
Middlesbrough branch customer's avatar
Middlesbrough branch customer

Stockton - Victoria

5
Really helpful and friendly. Reviewed on: 28th November 2019
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Harjit

Amazing service from Chris Blewitt at the society

5
Chris just couldn’t do more for us, felt really looked after and very professional Reviewed on: 12th November 2019
Gina Shaw's avatar
Gina Shaw

Superb service

5
The team always give an exceptional service and will go above and beyond to get the right results! Reviewed on: 12th November 2019
Shan's avatar
Shan

Mortgage Advisers

5
Darlington Building Society have the best Mortgage advisers. They are friendly, very professional and they are very knowledgeable. They are very helpful, especially being a First time buyer, they go through everything carefully to make sure you understand, I couldn’t fault them. Excellent customer service by all. Reviewed on: 12th November 2019
Emma's avatar
Emma

Mortgage branch review

5
No complaints. Process satisfactory Reviewed on: 6th November 2019
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Mortgage branch customer

Mortgage branch review

5
Getting through was problematic, however used email which did the trick. 'Moneymatters' consider you efficient Reviewed on: 5th November 2019
Mortgage branch customer's avatar
Mortgage branch customer

Making Complex Cases Simple

5
A great criteria that really helps with those complex cases. A BDM team who consistently go over and above to support their broker partners & a head office team who work tirelessly to get cases through to offer. Reviewed on: 5th November 2019
Chris Blewitt's avatar
Chris Blewitt

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