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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
Nilofar's avatar
Nilofar

The best!

5
Individual underwriting at its finest. Reviewed on: 5th November 2019
Tanya's avatar
Tanya

Great service for a complex case

5
Their intermediary team have been a great support in helping me with a very complex case. A delighted Broker and a delighted customer. Reviewed on: 4th November 2019
Jamie's avatar
Jamie

Mortgage review

5
Went through a 3rd party so only recently had direct contact with Darlington. Everyone we have spoken to have been really friendly and patient - a lovely experience - mortgages are stressful so very nice to hear a friendly voice. Reviewed on: 25th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I can't thank Darlington Building Society enough for giving us the mortgage and I feel nothing could be better right now. Thank you. Reviewed on: 24th October 2019
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Mortgage customer

Mortgage review

5
Arranging the mortgage went through very smoothly and your staff were very helpful Reviewed on: 22nd October 2019
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Mortgage customer

Mortgage review

5
Easy over the phone application. Quick decision and offer. Advice for best value product Reviewed on: 20th October 2019
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Mortgage customer

Mortgage review

5
All very good, long process but things have to be done correctly. It's helped us get onto the property ladder! Reviewed on: 16th October 2019
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Mortgage customer

Mortgage review

5
Very happy with the professional service you have offered Reviewed on: 15th October 2019
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Mortgage customer

Mortgage review

5
Using a broker to obtain a mortgage was slow and laborous. As well as expensive. A product bought direct would be preferred. Having been allocated Gemma the process became personable and direct. Reviewed on: 12th September 2019
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Mortgage customer

Mortgage review

5
Extremely happy that I was considered and given a mortgage following previous credit problems Reviewed on: 11th September 2019
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Mortgage customer

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