Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 943 reviews, last reviewed 10th Mar 2026
313% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Ann was an absolute pleasure to work with, she has g... Ann was an absolute pleasure to work with, she has gone above and beyond sorting out our mortgage products for us. She has always kept us in the loop ... Read more Reviewed on: 10th March 2026
Marisa Maciborka's avatar
Marisa Maciborka

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (943)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025
Howard meynell's avatar
Howard meynell

Tubwell branch review

5
Felt a warm, professional and personal service. Each department delivered efficient and prompt service. We have been delighted with the relationship both now and over a period of 25 years plus. Reviewed on: 4th June 2019
Tubwell branch customer's avatar
Tubwell branch customer

Mortgage review

3
Like age limit and no minimum income. Could be better: Decision making time. Mine took too long even though I provided all requested documentation promptly. Money transfer charge should be included in product fee! Reviewed on: 2nd June 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I like your more flexible approach to multi-generational families living together and taking out a mortgage together. Thank you Reviewed on: 1st June 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Sensible manual underwriting approach when assessing applications. But processing times slow. Reviewed on: 23rd April 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very efficient, polite, and informative when phoning in. Reviewed on: 22nd April 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I loved the whole process. It was very easy and I am glad to be a customer Reviewed on: 21st April 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The staff are extremely helpful and friendly and reply/call when they say they will. Everything is explained clearly and patiently. Reviewed on: 19th April 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I wish to know the interest rate for opening a savings account Reviewed on: 18th April 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
As new customers we are totally satisfied with the service Reviewed on: 17th April 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Mortgage advisor (Cheryl Allan) and service was first class. Reviewed on: 11th April 2019
Mortgage customer's avatar
Mortgage customer

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill