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Darlington Building Society: Mortgages reviews

4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025

Mortgage review

5
Excellent communication throughout our application and since Reviewed on: 6th March 2018

Redcar Branch Review

5
Human to human communication. Friendly and personal service. Good communication re changes. Reviewed on: 24th February 2018

Central Mortgage Team Review

5
Bespoke mortgage for a single occupier / sole proprietor. Went without a hitch. Fantastic service and customer focus. Reviewed on: 22nd February 2018

Central Mortgage Team Review

5
I am 67 years old and you have given me a mortgage which allows me to live in my own home, in my favourite village. Thank you. Reviewed on: 17th February 2018

Central Mortgage Team Review

5
A very quick decision and great progress made in the first month. Enact were not so efficient. Reviewed on: 15th February 2018

Central Mortgage Team Review

5
I like that as a first time buyer you could offer me a mortgage. The arrangement fee could be better. Reviewed on: 13th February 2018

Central Mortgage Team Review

5
Very friendly and personable in all my dealings. Telephone calls give confidence in an uncertain world Reviewed on: 11th February 2018

Central Mortgage Team Review

5
I like the way Darlington treat each borrower individually and understand different or complex circumstances. Would highly recommend Reviewed on: 9th February 2018

Central Mortgage Team Review

5
Being older we have been very pleasantly surprised by our good fortune. Reviewed on: 7th February 2018

Central Mortgage Team Review

4
The amount offered to lend kept reudcing. Finally got a lot less than originally requested. Reviewed on: 5th February 2018

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