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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
Nilofar's avatar
Nilofar

Mortgage review

5
The fact that you are so friendly on the phone and so very helpful. Thank you. Reviewed on: 8th November 2017
Mrs Waugh's avatar
Mrs Waugh

Mortgage review

5
Staff connection and interaction is first class. Definitely a cut above any other bank I have dealt with. Excellent! Reviewed on: 5th November 2017
Roger's avatar
Roger

Redcar branch review

5
Redcar branch were very helpful. Emailed our consent forms to the Darlington branch to enable us to complete. Reviewed on: 2nd November 2017
Teresa's avatar
Teresa

Mortgage team review

5
Darlington Building society easy to deal with and very helpful. Enact Solicitors however made a few mistakes. Overall satisfied Reviewed on: 30th September 2017
Faye S's avatar
Faye S

Mortgage team review

5
We have used the Darlington BS for many years and never consider to go anywhere else Reviewed on: 1st September 2017
Sandra B's avatar
Sandra B

Tubwell Row branch review

5
From the very start of our application, we received a friendly and informative service it could not be better Reviewed on: 29th August 2017
D Hedley's avatar
D Hedley

Mortgage review

5
Excellent service in setting up a mortgage for us. Excellent customer service when dealing with my questions. Very polite, very professional Reviewed on: 29th August 2017
D Aldridge's avatar
D Aldridge

Mortgage review

5
Our mortgage application was quick, clear and expertly dealt with. No problems whatsoever Reviewed on: 25th August 2017
D Bowker's avatar
D Bowker

Mortgage review

4
Need to improve communications with customers Reviewed on: 7th August 2017
Govier's avatar
Govier

Mortgage review

4
Very helpful staff. Great services Reviewed on: 3rd August 2017
Helen D's avatar
Helen D

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