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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
Nilofar's avatar
Nilofar

Mortgage Team branch review

5
When I rang about who should be on deeds, the member of the staff was outstandingly helpful Reviewed on: 5th June 2017
Gillian N's avatar
Gillian N

Mortgage Team branch review

5
Efficient handling of the service. Quick and helpful response to the enquiries. Reviewed on: 4th June 2017
D White's avatar
D White

Mortgage Team branch review

5
The societies careful explanation of procedures. Reviewed on: 3rd June 2017
R Monaghan's avatar
R Monaghan

Mortgage Team branch review

5
Very good response to questions, very polite Reviewed on: 2nd June 2017
S Donohue's avatar
S Donohue

Mortgage Team branch review

5
Staff helpfulness - updates and friendliness Reviewed on: 1st June 2017
B Hawes's avatar
B Hawes

Mortgage Advice in Middlesbrough Superb

5
Came into Middlesbrough branch to reduce our term on our mortgage. We sat down with Tracy and found her advice invaluable. She had explained everything in good detail giving us a better understanding. Always found the service from Middlesbrough branch excellent. Reviewed on: 19th May 2017
Christine's avatar
Christine

Fantastic service in Middlesbrough

5
Fantastic service when opening my Help To Buy ISA in Middlesbrough branch, would definitely recommend to friends and family! Reviewed on: 18th May 2017
Becca Prest's avatar
Becca Prest

Mortgage team review

4
Steady but got there in the end. Unlikely to recommend as used a mortgage broker so would recommend a mortgage broker. No problems with your help and lending though. thanks. Reviewed on: 12th May 2017
R Featherstone's avatar
R Featherstone

Mortgage team review

5
We felt we had very personal service with a minimum of fuss and communication Reviewed on: 11th May 2017
Melissa S's avatar
Melissa S

Mortgage team review

4
Like product offers. Need to deal with all potential queries in one go and early decision on these queries Reviewed on: 10th May 2017
Mrs Nice's avatar
Mrs Nice

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