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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 943 reviews, last reviewed 10th Mar 2026
313% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Ann was an absolute pleasure to work with, she has g... Ann was an absolute pleasure to work with, she has gone above and beyond sorting out our mortgage products for us. She has always kept us in the loop ... Read more Reviewed on: 10th March 2026
Marisa Maciborka's avatar
Marisa Maciborka

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (943)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025
Howard meynell's avatar
Howard meynell

Via a mortgage broker

5
To get the process starter took a while and I had to speak to lots of people, but once we were dealing with J Tomlinson it was easy. Reviewed on: 21st February 2017
A Robson's avatar
A Robson

Via a mortgage broker

4
I had a remortgage which took longer than expected. This could of been anyones fault who was invovled. I never heard (tel call) from anyone apart from brokers until completion was sorted. Reviewed on: 20th February 2017
L Lowes's avatar
L Lowes

Via a mortgage broker

4
Good product that suited out needs but felt the process could have been quicker (over 3 months) and feel it would have been longer had we not chased frequently. Reviewed on: 19th February 2017
J Harding's avatar
J Harding

Via a mortgage broker

5
Nicky Donahue (Branch manager at Redcar) was a star. She did all she could to progress our applicationtion and support our purchase. We can’t think any more highly of her! Reviewed on: 18th February 2017
C Fawcett's avatar
C Fawcett

Via a mortgage broker

4
We were disapponted that having phoned your offices and agreed only £18000 would be paid to Barclays that £19000 was paid. This resulted in an extra payment being paid, which is non returnable. Reviewed on: 14th February 2017
T Grimes's avatar
T Grimes

Via a mortgage broker

5
Overall our experience was a smooth process, therefore I have no recommendationns for improvement Reviewed on: 6th February 2017
G Hughes's avatar
G Hughes

Via a mortgage broker

5
Easily explained jargon, and fast correspondence Reviewed on: 4th February 2017
James B's avatar
James B

Via a mortgage broker

4
Very friendly and efficient staff Reviewed on: 3rd February 2017
J Appleby's avatar
J Appleby

Bishop Auckland branch review

5
Mortgage application quick and easy to understand with a response and mortgage offer Reviewed on: 2nd February 2017
Rebekah C's avatar
Rebekah C

Via a mortgage broker

5
It was really easy to talk to staff, who were really down to earth and helpful. All of the correspondence was easy to follow, and clear. Reviewed on: 1st February 2017
Cher C's avatar
Cher C

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