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Direct Line: Home Insurance reviews

Name: Home Insurance
Rating: 3.79 (132 reviews)

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3.68

Based on 132 reviews, last reviewed 11th Oct 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

21%

19%

Latest highest rating:

5

An excellent online portal An excellent online portal and a very easy renewal process. Reviewed on: 11th October 2024

Latest lowest rating:

1

No DL renewal despite 15 years of no claims. Direct Line didn't renew my buildings and contents insurance because it was a 2nd home, only used by us.We have had insurance with DL for 15 years sin... Read more Reviewed on: 15th March 2024

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About this product

At Smart Money People, we collect Direct Line home insurance reviews from genuine policyholders. These insights can help you make an informed decision when selecting your next provider.

Direct Line offers three levels of home insurance cover, allowing you to pay for just the level of protection you need. Choose from Home Insurance, Home Insurance Plus and Select Premier. You may opt to take out either buildings or contents insurance, or a combined policy.

If you’re considering Direct Line as your new home insurance provider, find out what existing customers have to say. Our Direct Line home insurance reviews can give you insight into what you can expect from the company. Discover whether policyholders were satisfied with their chosen level of cover and find out about Direct Line’s claims process and customer service. Learn more about real customer experiences by reading our reviews.

Have you had a home insurance policy with Direct Line? Did you take out buildings insurance, contents insurance, or both? Which level of cover did you choose and were you satisfied with the level of cover you received? Did you need to make a claim on your policy, and if so, how was it handled? Would you recommend Direct Line to a family member or friend?

Write an honest Direct Line home insurance review today. Together, we can help people like you make better decisions.

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Direct Line Home Insurance reviews (132)

Great value

When the time came to renew my insurance, I did the standard "comparing Meercats", but then thought I'd give Direct Line a try, as I know they're famously not on the comparison sites. Their quote was far and away the cheapest, for a similar level of cover. I've not had cause to make a claim ( and hopefully I never will !! ), so I can't comment on their claims process, but they are one of the best-known names so I anticipate that, should the worst happen, there won't be any problems. Reviewed on: 26th August 2015

Very reasonable home insurance

After receiving my renewal quote from my home insurance, I decided to look around to see if I could get a better offer. I used a few price comparison sites, but found Direct Line the cheapest of the lot and very efficient. I'm now in my second year with them as the price is still very competitive. Reviewed on: 26th August 2015

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