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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1165 reviews)

View other Great Western Credit Union products

4.82

Based on 1,165 reviews, last reviewed 2nd Feb 2026

52% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was Lovely xxxx very very lovely It was Lovely xxxx very very lovely Reviewed on: 2nd February 2026

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1165)

Review of the Great Western Credit Union, Loans:

Absolute joke, waited weeks for a response, rubbish...

Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted. Reviewed on: 27th May 2025

Reply from Great Western Credit Union Hi Peter, Thank you for taking the time to leave your feedback, we’re really sorry to hear that your recent experience hasn’t met expectations. We understand how frustrating delays can be. Once we receive all the required information, our average turnaround for loan applications is three working days. However, delays can occur, particularly if you have applied over a Bank Holiday period. We do encourage you to call to discuss any concerns, your feedback helps us to continuously improve. You can also email [email protected] if you would prefer. Thank you for your review. Kind regards, Emily Response date: 9th June 2025

Good fast response easy to use recommend by a friend...

Good fast response easy to use recommend by a friend Reviewed on: 15th January 2026

Email verification didn’t work and had to phone

Email verification didn’t work and had to phone Reviewed on: 15th January 2026

Waiting for loan

Still waiting for loan to come and then will give review Reviewed on: 15th January 2026

It was straightforward, very clear to understand,eve...

It was straightforward, very clear to understand,everything was explained clearly and didn't take long at all very satisfied . Reviewed on: 14th January 2026

Very helpful and understanding wiv there help

Very helpful and understanding wiv there help Reviewed on: 14th January 2026

Always there when you need them.

Always there when you need them. Easy application and excellent staff. Reviewed on: 14th January 2026

Very helpful

Very helpful and had time to help me understand Reviewed on: 14th January 2026

Very simple process.

Very simple process. Very easy to understand. Reviewed on: 14th January 2026

Quick customer service and very helpful team.

Quick customer service and very helpful team. Reviewed on: 14th January 2026

Very polite Adviisories Stephanie and Lotte ,intell...

Very polite Adviisories Stephanie and Lotte ,intelligent and extremely efficient Reviewed on: 13th January 2026

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