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Halifax: Current account reviews

View other Halifax products
4.27
Based on 984 reviews, last reviewed 11th Jun 2026
50% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026
SUSAN LESCHEN 's avatar
SUSAN LESCHEN

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam
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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Trusted , reliable bank

4
I have been with Halifax since I was 16 I'm now 40 have never had problems, would recommend savings account is also good with a good interest rate Reviewed on: 9th June 2019
Jeanette Leighton's avatar
Jeanette Leighton

Easy

4
They text you with any concerns. If you are going over drawn they let you know. Overdraft easy to sort out! Reviewed on: 8th June 2019
Felicity Kelly's avatar
Felicity Kelly

Great customer service

5
Have banked with the halifax for 20 years. The ease of getting anything sorted is superb. I bank online and the app is so easy to use, if I do need to ring for anything the call centre sort out queries in next to no time. The members of staff in my local branch are the best, always there to help with a smile. Reviewed on: 27th May 2019
Michelle Roberts's avatar
Michelle Roberts

Great customer service

5
I have always found that the in branch service is of high standard. The products available reflect my lifestyle and there are always offers and initiatives to save money. These offers are aimed at their existing customers. Reviewed on: 7th May 2019
Julie Winward's avatar
Julie Winward

disgusting service

1
years ago somebody at Halifax made a mistake which left me and my son without house insurance since my husband passed away. I was on the phone for over two and a half hours being redirected between 8 members of staff who refused to help me. then I was put through to 'customer services' in the Advantage Reward Account team who accosted me with zero sensitivity as if It's my fault that I didn't check to see if their staff had messed up. disgusting. Reviewed on: 27th April 2019
anon's avatar
anon

Good service

5
Always had good service wouldn't use a different company to bank with Reviewed on: 18th April 2019
Gemma Louise Ewer's avatar
Gemma Louise Ewer

excellent

5
banked with Halifax for years, no problems, no expensive bank charges Reviewed on: 17th April 2019
lara's avatar
lara

easy and straightforward

5
I have been with halifax since I was a student and they consistently give me the most straightforward and helpful experience. Their customer service with issues such as address change and overdraft limit arranged is brilliant. Reviewed on: 16th April 2019
eleanor's avatar
eleanor

Really helpful and excellent service

5
I have only just signed up with Halifax but they were very helpful. Excellent communication and services Reviewed on: 16th April 2019
James's avatar
James

Easy To Use

5
The online banking app makes it easy to keep up to date with your finances. You can also pay cheques up to £500 online now which saves a trip in to town. If you do need to go in to the branch the staff are always helpful and efficient. Reviewed on: 16th April 2019
Ab94's avatar
Ab94

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