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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

They offer £135 to switch for a reason - DON'T DO IT

I have been a customer with Halifax since 2011 and have had ongoing problems with them. Over the years my debit card gets unexpectedly blocked by Halifax when they decide there has been a few too many transactions (online shopping etc.) I have complained several times about how they will just block a card and do nothing to resolve it. Recently I have decided to switch because I had my purse stolen in town, with both my Halifax credit and debit cards in. I received the credit card (not working, contactless not authorised) and from 15th Feb as of today 26th Feb I have yet to receive my debit card. No response from Halifax, have had to rely on cash from family for the past 2 weeks and have embarrassingly had to hand things back at checkout when cash couldn't cover it. I am completely dependent on Halifax and they leave me without any cards for nearly 2 weeks. Opening a case with Financial Ombudsman out of principle. Can't wait to switch to RBS Reviewed on: 26th February 2019

Keep you in the loop

Halifax are very good at keeping you up to date with balance updates and reminders of direct debts coming soon so it is super easy to budget. Reviewed on: 10th February 2019

Quids in!

My current bank with whome I had been with for 25 years were becoming boring ,unforgiving and uncurrent so I saw a refreshing change with a bonus with Halifax . Not only a good move, I was paid for doing it! Thankyou. Reviewed on: 9th February 2019

Good service

Good solid customer service and a wide range of products available Reviewed on: 8th February 2019

Simple Current Account

My current account with the Halifax is a no nonesense simple to use Internet account. No overdraft, no credit card, no hassle. Reviewed on: 6th February 2019

Charged me over £6k in interest on a £5k overdraft and refused to help me when I begged for help

Crooks, simple as that. Begged them for help when I was under huge financial pressure after my partner had a mental health breakdown. They did virtually nothing. Even threatened me after I went onto a DMP. Reviewed on: 6th February 2019

Hassle free banking

I can attend to all my banking needs wherever I have an internet connection. It’s invaluable for timesaving. Reviewed on: 5th February 2019

good bank

no problems every from halifax always been helpful Reviewed on: 5th February 2019

Good customer services

Good customer service in bank and ov er the phone Reviewed on: 5th February 2019

Good Customer Service

Wanted to close my childen's Little Saver accounts and add them to my current account, so I could transfer the money to them. We've moved several times so it was a little more tricky BUT my goodness the lady (Kayleigh) who looked after me worked like crazy and with such happy friendliness, all despite a growing queue (which she was still aware of and reassured them constantly). If Halifax provide customer service to this standard then I want more. Reviewed on: 5th February 2019

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