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Halifax: Current account reviews

View other Halifax products
4.18
Based on 982 reviews, last reviewed 24th Apr 2026
133% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026
Ell jay's avatar
Ell jay

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam
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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

wouldnt use any other bank

5
ive tried a few banks, but i love halifax, friendly and helpful staff , nice easy online banking app. never had any issues with them. Reviewed on: 5th February 2019
lauren young's avatar
lauren young

helpful, easy and sufficent

5
i have been banking with halifax since i was a teenager and they have helped me with every stage in my financial life, i couldn't recommend their service enough. Reviewed on: 4th February 2019
laydee92's avatar
laydee92

Excellent service everyday

5
I rarely go into my local branch as use online banking mainly. Online services are second to none with an online account and mobile app to keep track of my spending regularly. When I do need to go into branch, I always receive a friendly welcome and fantastic customer service. Reviewed on: 3rd February 2019
Corinne Fisher's avatar
Corinne Fisher

Run

1
I have been with Halifax for over a decade now and their once unblemished treatment of customers has been terminated. I dont know why but we are no longer humans to them. Run. Reviewed on: 1st February 2019
Collet Paloma Collins's avatar
Collet Paloma Collins

Great company!

5
Always had a good experience with Halifax. Prompt and friendly staff when I had a fraud issue a few years back, card cancelled and no money lost. Great service! Reviewed on: 30th January 2019
Chloe's avatar
Chloe

Great Bank

5
Friendly helpful staff and very understanding Reviewed on: 28th January 2019
John Russell's avatar
John Russell

great customer service and savings

5
halifax have fantastic customer service and are always there when i need help Reviewed on: 22nd January 2019
claire jamie gray's avatar
claire jamie gray

Brilliant bank

5
Always a great experience with Halifax. Customer service is always ready to help and great product selection. Reviewed on: 22nd January 2019
Vex's avatar
Vex

Brilliant bank

5
Halifax is a great bank. Their customer service is always ready to help and they provide great products. Reviewed on: 22nd January 2019
Vex's avatar
Vex

A bank you can trust

3
On the whole Halifax is a good bank . Customer service is quite good - the only drawback is that they used to pay £5 if you had 2 direct debits and paid in a certain amount - now it is only £2. Reviewed on: 20th January 2019
gwen's avatar
gwen

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