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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.13

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Great to bank with

I'd been a loyal TSB customer for years when I realised that therewas no decent customer service and I was just another number to them. I moved to Halifax over a year ago and have been finding them great so far. Very customer service orientated. Reviewed on: 2nd January 2018

Great bank!

Great bank with many offers and friendly customer service. Reviewed on: 1st January 2018

Always kept up-to-date

You always know where you are and what is happening with your finances. They have excellent customer service that are quick and efficient at dealing with any issues that do come up. Reviewed on: 1st January 2018

Rewards

Just for using my debit card, I get cashback at some shops and outlets. Reviewed on: 31st December 2017

Really easy to use

Halifax current account is great. Online banking is super easy and quick to use. Reviewed on: 30th December 2017

Easy set up...great service

Made the switch to Halifax two years ago and I was very impressed with the professional, reliable and helpful experience I had. Since then, I have opened a Help to Buy ISA and an Everyday Saver. I also like how they have a saver's draw...it's just a shame I haven't won it. Reviewed on: 29th December 2017

Best Bank

Fabulous customer service, always helpful and polite. Always go the extra mile for their customers. Reviewed on: 26th December 2017

Junior accounts only available in store

I find it frustrating that I can’t access my children’s accounts online, only in store with ID. Seems quite antiquated nowadays Reviewed on: 21st December 2017

Good service

Good trustworthy bank never had any issues in the 15yrs I have been with them Reviewed on: 19th December 2017

Very good service.

However it could be improved with an online chat feature and the ability to get sent banking pins via text (securely). I like the fingerprint support to get into your account. This works in the mobile banking app. 10/10 Amazing! Reviewed on: 18th December 2017

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