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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

In Branch idiocy

Went to my local branch to pay in a cheque, using my debit card for account details. The staff member addressed me as 'SIr', then asked if it was my wife's account. I told him it was my account. 'Oh, its a joint account then sir?' 'NO, it's my account' I had to show my work ID to prove I was a lady. I have waist length hair. He was not being alert. Very annoying to put it mildly Reviewed on: 4th April 2018

Halifax Current Account

There was a great incentive to switch to Halifax when I did, which was paid into my bank account very quickly. The account gave me a good bonus as well as cash back scheme and I found the app very intuitive with a much nicer interface than other banking apps. Customer service was also really good. Reviewed on: 11th February 2018

Simple easy and quick

Easy online setup of current account benefits are endless with option to update your account. Simple easy and quick account from start to finish great customer interaction from this company Reviewed on: 11th February 2018

Great service.

The staff are very helpful getting you set up with all the details you need and the online banking makes it extremely easy to keep track of your money. Reviewed on: 11th February 2018

Simplicity

Halifax current account is simple and easy to use. T&Cs are explained simply and it’s easy to access both in branch and online Reviewed on: 11th February 2018

Only good things about this bank...

I've been with Halifax for 5 years and very happy with them Reviewed on: 11th February 2018

Easy to understand Basic Account with hidden extras!

A perfect account for all. Easy to use, Cashback extras available, Easy to apply for an overdraft, etc ... the internet banking is really easy to use too. Highly recommend. Reviewed on: 11th February 2018

Great bank perfect and helpful

Able to do online banking and any problems dealt with straight away honest trustworthy bank and suitable for all my needs would recommend to all Reviewed on: 11th February 2018

Brilliant bankers!

A great friendly banking service with a fantastic web application to easily pay bills and people on the go. I’ve always got access to my account Reviewed on: 11th February 2018

Halifax Current Acccount

Always friendly helpful staff, a current account that can be accessed in store (never long queues) and online. Reviewed on: 11th February 2018

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