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Halifax: Current account reviews

Name: Current account
Rating: 4.16 (956 reviews)

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4.16

Based on 956 reviews, last reviewed 9th Mar 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

They are polite consistent and helpful. They are polite consistent and helpful.Always thorough in their analysis of queries or problems.They reach quick solutions to resolve any issues . Reviewed on: 9th March 2026

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (956)

Review of the Halifax, Current account:

No issues, straightforward banking

I have had no issues with Halifax as my main current account provider. Everything runs smoothly on a day-to-day basis and, any time I have needed to contact them for any reason, the service I have received has been very good and helpful. Their online banking service is very straightforward and helps me get things done without any hassle. I have no complaints. Reviewed on: 21st April 2015

setting up new account

I switched current accounts and halifax were very efficient in switching over all my direct debits within a week with no issues. Reviewed on: 19th November 2016

the best bank I've ever used

Customer service workers are really helpful, particularly telephone banking. They did offer £5 cash back a month but are reducing it to £3 unfortunately. Reviewed on: 15th November 2016

Cashbook

Halifax offers much better cashbook for its simple current account customers. Very impressed Reviewed on: 15th November 2016

Really great service

Just generally fantastic, cannot fault a thing Reviewed on: 15th November 2016

Where did th rewards go?

My reward account always seemed worthwhile but now the news has reached customers that our £5 reward each month is now going down to £3. This is incredibly disappointing consider we are the loyal customers which keep the bank going. Reviewed on: 14th November 2016

awesome customer service

halifax are always helpful and there is never a long wait to speak to anyone on the phone Reviewed on: 14th November 2016

Easy to use

Never had an issue with halifax current account. Easy to use, multiple ways to access it (online, phone, branch) and no problem :) Reviewed on: 14th November 2016

excellent switch to current account

excellent switch to this current account and get rewarded every month Reviewed on: 14th November 2016

Rubbish, rip-off interest and charges

Previously had a savings account which had less than £50 in it, lying dormant for a couple of years. Desperate for funds, went to take out the cash, was told that charges had depleted the funds to zero. Reviewed on: 14th November 2016

Easy use and good service

Good branch service - reasonable incentives Reviewed on: 14th November 2016

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