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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (566 reviews)

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4.82

Based on 566 reviews, last reviewed 3rd Feb 2026

7500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great staff The staff are friendly, knowledgeable and helpful Reviewed on: 3rd February 2026

Latest lowest rating:

2

old fashioned paper based OK in response but always... old fashioned paper based OK in response but always seem to be short of what you really would like Reviewed on: 2nd February 2026

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (566)

Review of the Hanley Economic Building Society, Savings:

HEBS Savings

HEBS started with a very good Iterest Rate, but then fell behind. If you don't include the reference no while transferring the money, your money woudn't be credited to your account (fair enough), but once sorted, you won't get the Interest on it for those days even if the money was with the Society. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society we look to pay a fair and consistent interest rate over the long term for our savers. All standing orders should receive interest from the date received by our bank. If the reference number was omitted, the interest received will be manually back dated to the date the funds were received. Please contact our Savings Team, on 01782 255 000, who will be happy to review your feedback. Response date: 10th April 2025

Great staff

The staff are friendly, knowledgeable and helpful Reviewed on: 3rd February 2026

Top rate savings rates since I've been with them.

Top rate savings rates since I've been with them. Staff always polite, knowledgeable and efficient. Reviewed on: 3rd February 2026

Competitive rate of interest.

No problems opening my new account. Very competitive tate of interest with good withdrawal conditions. Reviewed on: 3rd February 2026

Local branches

I appreciate having a local branch with friendly,helpful staff. The savings rates are good. Reviewed on: 3rd February 2026

Staff are helpful and informative.

Staff are helpful and informative. Nothing is too much trouble. Reviewed on: 3rd February 2026

old fashioned paper based OK in response but always...

old fashioned paper based OK in response but always seem to be short of what you really would like Reviewed on: 2nd February 2026

Hanley Economic - People Orientated Society

I have always been impressed with Hanley Economic and their staff. First class building society Reviewed on: 2nd February 2026

A recent new customer of Hanley

A recent new customer of Hanley, setting up my account was easy and pain-free. Had no issues whatsoever and funded the account with ease, with clear instructions on how to do so by Hanley. Access to online banking was also provided promptly which was much appreciated. Reviewed on: 31st January 2026

The staff team in the Hanley Economic branches in Bi...

The staff team in the Hanley Economic branches in Biddulph and Festival Park are always friendly helpful, professional and informative. Reviewed on: 29th January 2026

Great to have appointment times outside of general o...

Great to have appointment times outside of general opening times. Reviewed on: 27th January 2026

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