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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (566 reviews)

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4.82

Based on 566 reviews, last reviewed 3rd Feb 2026

7500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great staff The staff are friendly, knowledgeable and helpful Reviewed on: 3rd February 2026

Latest lowest rating:

2

old fashioned paper based OK in response but always... old fashioned paper based OK in response but always seem to be short of what you really would like Reviewed on: 2nd February 2026

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (566)

Review of the Hanley Economic Building Society, Savings:

HEBS Savings

HEBS started with a very good Iterest Rate, but then fell behind. If you don't include the reference no while transferring the money, your money woudn't be credited to your account (fair enough), but once sorted, you won't get the Interest on it for those days even if the money was with the Society. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society we look to pay a fair and consistent interest rate over the long term for our savers. All standing orders should receive interest from the date received by our bank. If the reference number was omitted, the interest received will be manually back dated to the date the funds were received. Please contact our Savings Team, on 01782 255 000, who will be happy to review your feedback. Response date: 10th April 2025

A good home for savings

Hanley Building Society have a good range of savings accounts and a conveniently located branch near where we live. Reviewed on: 27th January 2026

Hanley Economic is local and friendly.

Hanley Economic is local and friendly. In these days where everything is on line its great that they still retain a face to face interface , easy to access from the high street. I value this service and like to be face to face with my advisors. Reviewed on: 26th January 2026

That says it all.

I have been a member since I was 16 my age know is 81 and still a member, Reviewed on: 23rd January 2026

Great service

Always friendly, helpful, local service at The Hanley Reviewed on: 23rd January 2026

Lovely staff with great customer service

Lovely staff with great customer service Reviewed on: 22nd January 2026

great service when I phone about my a/c

great service when I phone about my a/c Reviewed on: 21st January 2026

loyalty pays

I've been saving with Hanley Economic building society for 38 years and have always found them to be polite and helpful and have a loyalty saver account that pays an excellent rate of interest so very happy Reviewed on: 21st January 2026

Excellent feedback and competitive rates.

Excellent feedback and competitive rates. Reviewed on: 21st January 2026

Local institution

It is a local institution that I have confidence in and provides branch access Reviewed on: 21st January 2026

Very happy with any advice I recieve about savings a...

Very happy with any advice I recieve about savings accounts. Everything is explained fully which enables an informed choice. Very happy with The Hanley Reviewed on: 21st January 2026

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