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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.83 (557 reviews)

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4.82

Based on 557 reviews, last reviewed 27th Jan 2026

6800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great to have appointment times outside of general o... Great to have appointment times outside of general opening times. Reviewed on: 27th January 2026

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (557)

Review of the Hanley Economic Building Society, Savings:

Very safe investments interest rates could be better

Very safe investments interest rates could be better Reviewed on: 6th February 2025

Customer service is always top notch

Customer service is always top notch Reviewed on: 19th January 2026

Great customer service

Great customer service such an amazing company and easy to deal with Reviewed on: 19th January 2026

Brilliant Service.

We have used the Biddulph Branch of Hanley Economic Building Society for many years. We have always found the staff to be very friendly, professional and very helpful. Whenever we have had a query or needed information regarding our accounts the staff have never let us down. They are a credit to the Society. Reviewed on: 19th January 2026

Friendly staff, informative advice.

The staff at the Longton branch are always welcoming and informative. They advise us on the best ways to invest our money. We have been using the Hanley Economic for over 50 years and have always received good service and sound advice. Reviewed on: 19th January 2026

Signed up a few months ago.

Signed up a few months ago. Staff were really nice and informative Reviewed on: 19th January 2026

Prompt replies

Prompt replies to any queries. x Reviewed on: 19th January 2026

The staff are very friendly and always helpful!

The staff are very friendly and always helpful! Reviewed on: 19th January 2026

Pleasant friendly and helpful

Friendly and helpful staff go out if their way to help ensuring you have the best product that suits your needs Reviewed on: 19th January 2026

Great customer service; very competitive rates

Great customer service over the telephone; very competitive rates. Reviewed on: 19th January 2026

New savings account

The staff member was really helpful when i was setting up my savings account . Reviewed on: 19th January 2026

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