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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (472 reviews)

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4.81

Based on 472 reviews, last reviewed 5th May 2025

1700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to set up - could do with longer opening hrs in... Easy to set up - could do with longer opening hrs in local brnaches Reviewed on: 26th April 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (472)

Review of the Hanley Economic Building Society, Savings:

Easy to set up - could do with longer opening hrs in...

Easy to set up - could do with longer opening hrs in local brnaches Reviewed on: 26th April 2025

Fantastic Customer Service

Fantastic customer service. Friendly and helpful advice. Reviewed on: 9th April 2025

It was a good day!!

Impossible to verbalise but all I can say is I'm very satisfied. Reviewed on: 9th April 2025

life time savers

My family have been life time savers for three generations - that says it all Reviewed on: 9th April 2025

Always helpful and friendly staff!

Always helpful and friendly staff! Reviewed on: 9th April 2025

The staff in the Longton branch are friendly and sup...

The staff in the Longton branch are friendly and supportive Reviewed on: 9th April 2025

Easy to apply on line with good rates of interest.

Easy to apply on line with good rates of interest. Really helpful and friendly in the Branch. Reviewed on: 9th April 2025

A local building society worth supporting.

I've received very good service when visiting in person and also by telephone. I think the online service is efficient and easy to set up and use. I have an instant access savings account which suits my needs. The interest rates are in line with many other financial services although some do pay a higher rate of interest. Reviewed on: 9th April 2025

Base rate tracker account has been very competitive

Base rate tracker account has been very competitive Reviewed on: 9th April 2025

HEBS Savings

HEBS started with a very good Iterest Rate, but then fell behind. If you don't include the reference no while transferring the money, your money woudn't be credited to your account (fair enough), but once sorted, you won't get the Interest on it for those days even if the money was with the Society. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society we look to pay a fair and consistent interest rate over the long term for our savers. All standing orders should receive interest from the date received by our bank. If the reference number was omitted, the interest received will be manually back dated to the date the funds were received. Please contact our Savings Team, on 01782 255 000, who will be happy to review your feedback. Response date: 10th April 2025

Excellent savings rates

Excellent savings rates, especially one that matches Bank of England rate Reviewed on: 9th April 2025

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