Write a review

Go to business site

Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (478 reviews)

View other Hanley Economic Building Society products

4.81

Based on 478 reviews, last reviewed 7th Nov 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

In branch service review Ellie attended to us a few weeks ago and was a really friendly and pleasant young lady. She was interested in what we were doing that day. We came awa... Read more Reviewed on: 7th November 2025

Verified source

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

Visit provider site Read all reviews See your review

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (478)

Review of the Hanley Economic Building Society, Savings:

Brilliant

Nothing could be better at The Hanley. Thank you. Reviewed on: 17th May 2017

Traditional building society with good customer service

I like saving with a traditional building society. The application process, although by post only, was swifter than I'd anticipated and my application was dealt with promptly. As a laptop & basic mobile phone user (i.e. without a smartphone), I didn't feel the usual disenfranchisement by being confronted by "app only" restrictions. In contrast, many other providers offering accounts with comparable interest rates were app-only (not even app and online). Reviewed on: 10th April 2025

Great customer service.

Great customer service. Excellent knowledge of services. Reviewed on: 10th April 2025

Postal account

Opened a postal account - very smooth process. Good interest rate. Reviewed on: 10th April 2025

Always friendly.

Always friendly. Very helpful. No matter what you ring for. They make sure the message gets to the right branch. Reviewed on: 10th April 2025

I’ve always found Hanley to provide an efficient and...

I’ve always found Hanley to provide an efficient and rewarding experience. Reviewed on: 10th April 2025

Helpful staff

Always someone to talk to in branch or on the phone Reviewed on: 9th April 2025

Good service, good savings rates

Good service, good savings rates Reviewed on: 9th April 2025

Fantastic Customer Service

Fantastic customer service. Friendly and helpful advice. Reviewed on: 9th April 2025

It was a good day!!

Impossible to verbalise but all I can say is I'm very satisfied. Reviewed on: 9th April 2025

life time savers

My family have been life time savers for three generations - that says it all Reviewed on: 9th April 2025

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Harpenden Building Society 4.22 from 415 reviews
Fixed Rate Account
from Aldermore 4.37 from 12 reviews
Savings
from No1 CopperPot Credit Union 4.67 from 5 reviews

Want to see more from Hanley Economic Building Society?

Mortgages
from Hanley Economic Building Society 4.81 from 310 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub