Smart Money People Logo
Go to business site
Share this page
Link copied

Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.29
Based on 430 reviews, last reviewed 11th Feb 2026
27% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Helpful staff made for a pleasant experience. The account I wanted, which had one of the best interest rates I could find, was easily set up when I called into Harpenden branch. Tabitha was most h... Read more Reviewed on: 11th February 2026
John G's avatar
John G

Latest lowest rating:

1

Surprise interest rate drop I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike othe... Read more Reviewed on: 17th December 2025
Valerie B's avatar
Valerie B
Visit provider site Read all reviews See your review

About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (430)

Review of the Harpenden Building Society, Savings:

EXCELLENT ONLINE SUPPORT

5
I spoke with Jane in Digital support who was extremely helpful and supportive in the way she listened & offered advice. Reviewed on: 29th May 2025
NCM's avatar
NCM
Reply from Harpenden Building Society Thank you for your feedback- this is great to read and I will pass this to Jane and her Line Manager. We are delighted that you're please with our service. With kind regards, Jon Sweeting Commercial Manager Response date: 30th May 2025
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, friendly, personal service. It's a reminder that such institutions were called friendly societies when founded. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Nice, friendly staff. Branch not close unlike other banks and building societies. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I'm not sure if you meant close (as in distance) or closed (as like other Banks and Building Societies). Either way we'd like to thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are friendly and provide an amazing service. Always very helpful. Always leave with a smile. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is GREAT to read, and fully agree as I also have a smile after I have visited the branch teams! We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer liason in branch; helpful staff. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and helpful staff in local branch are Harpenden's main asset. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read, thank you for your review. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Mutuality. People in branch, they are humans, and they are overall friendly and local. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve. Lovely staff, always friendly and very helpful. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is lovely to read- we can always find improvements, even if it's to make our members and branch staff's lives as easy as possible! We really appreciate your review, Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Small building society that has been going since 1953 (and only just discovered you!) and you issue passbooks and this is the main reason I have come to you as the big banks and building societies are going over to cards or online, so please keep the passbooks going. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Very efficient and welcoming staff. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
I was quick and politely served at the Leighton Buzzard branch. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. I will pass this to Isabel and our Leighton team. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Do you have a different Harpenden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Harpenden Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill