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Hastings Direct: Car Insurance reviews

3.11
Based on 638 reviews, last reviewed 22nd Nov 2024
86% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
20%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024
Katie M's avatar
Katie M

Latest lowest rating:

2

Loyalty means nothing Been with them for 5 years, suddenly they “can’t” renew my insurance but will not tell me why. “It’s not on the system” there’s no explanation whatsoe... Read more Reviewed on: 22nd November 2024
Carolina C's avatar
Carolina C

About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (638)

Second Year still happy

5
Easy, straightforward and helpful. Reviewed on: 9th September 2018

Cheap insurance with everything we need

4
We like Hastings Direct as their insurance prices are always reasonalbe and they offer the same cover as much more expensive insurance providers. Reviewed on: 25th August 2018

All the cover, less of the cost

5
I used a search engine to find car insurance and Hastings Direct,whilst not the bargain basement bottom, was very competitive and offered all I needed such as a courtesy car for a really good price.I went with them and all communication has been fabulous so why pay more for a " name " very pleased with them. Reviewed on: 18th August 2018

Changing car on the insurance

2
I bought a new car due to there being problems with my previous one. I had been insured with them for two years prior. I phoned to change my car on my insurance (already paying £600) and they quoted an extra £1200 on top of my existing £600 I already paid. I was extremely disappointed as I was a happy customer at this point and never had a problem with them. Reviewed on: 9th August 2018

Cheapest Insurance Quote

4
This company gave me the cheapest quote with the most benefits. Reviewed on: 2nd August 2018

ok

3
good company easy online application all ok Reviewed on: 23rd July 2018

Quick to answer and very Helpful

5
Changing my car etc was so quick and easy. It was cheaper to speak to someone rather than the internet! :) Reviewed on: 19th July 2018

Great budget insurance

5
Fantastic price and great customer service Reviewed on: 17th July 2018

Fits the bill

4
Good value but havnt had a claim so far Reviewed on: 17th July 2018

Excellent renewal price

5
After receiving a renewal price through the post from Hastings Direct, the price was quite a bit higher than what I was paying. I called to cancel my car insurance with them and the customer service agent I spoke to put my details through again to see if they could get a better price. They offered me payments that were £10 per month lower than what I was paying and lower than all the comparison sites had given me. Very happy! Reviewed on: 17th July 2018

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