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Haven: Car Insurance reviews

Name: Car Insurance
Rating: 1.22 (73 reviews)

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1.18

Based on 73 reviews, last reviewed 6th Jan 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

4 star

3 star

2 star

95%

Latest highest rating:

5

Best insurance What ever the past problem is haven can make you happy Reviewed on: 18th March 2023

Latest lowest rating:

1

Please avoid this company at all costs. Please avoid this company at all costs. I had insurance with this company, which I’ve paid on time always, my car got stolen in November. It took them... Read more Reviewed on: 6th January 2026

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About this product

We collect Haven car insurance reviews from genuine customers to help you make an informed decision when selecting your next provider.

Haven was founded in 2002, offering specialist cover for various requirements, ranging from policies designed for individuals to large fleets of taxis and motor trades. Haven is an independent insurer, now providing bespoke insurance solutions to over 250,000 policyholders, with both short term and annual cover options available.

For some drivers, a standard car insurance policy cannot meet their needs. For vehicles with commercial use, you may require a specialist policy to remain suitably protected on the roads. If this sounds like you, check out our Haven car insurance reviews to see how existing Haven customers rate their cover.

Have you had an insurance policy with Haven? Whether your experience was good, or bad, leave a Haven car insurance review. Why did you choose to insure with Haven? Were you satisfied with the level of cover you received for the price of the premium? Did you select any additional add-ons? Did you have any experience with Haven’s customer service? Share your experience with others by leaving a review on Smart Money People today. Together, we can help people like you make better decisions.

Haven Car Insurance reviews (73)

Review of the Haven, Car Insurance:

Scam robbed me blind

I will share I took out a policy on 29/04/2021 The emailed to say it’s been cancelled 09/05/2021 I rung them to ask what’s going on. They told me they have sent a letter. (Not received) there no way to tell me what they wanted. When I asked for proof of this letter she kept saying I will send you another (but they don’t know what they wanted ) They said we will refund but with fees I’m down just over £200 and the payment won’t be there for up to 14 days. This is a complete scam I will keep reporting I will keep emailing and Ringing until I get a full refund. DO NOT USE. No email No phone call. No letters The only proof I got the van was even insured was the fact she sent it to me today when I kicked off and asked for the business terms. Funny thing that one got through fine. Reviewed on: 9th May 2022

Terrible service

Had my car for 7 weeks. Only completed half the car, decided that the other half didn’t need fixing. Awful customer service. They only use small garages with useless mechanics. Avoid at all cost. Reviewed on: 22nd March 2018

Don't touch with a barge pole!

Three and a half weeks after my car was picked up by Copart following a total loss accident, that was my fault, I am still waiting to get my money. Have been told 2 weeks running that it will be transferred into my bank account and still waiting. I've lost my job because I need a car to get to and from work and I'm now one month in arrears with my rent! To top it all the settlement figure is seriously low and was non negotiable! Reviewed on: 9th September 2017

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