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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5
Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024
Dawn 's avatar
Dawn
Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024
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Hinckley & Rugby Building Society

A new saver

5
On requesting a need to open a savings account I was delighted that I could do it there and then with no waiting. The ease and speed of opening an account made all better by kind , knowledgeable helpful staff. Reviewed on: 8th September 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th September 2022
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Hinckley & Rugby Building Society

opening an account

5
Friendly and informative service from Mandy Reviewed on: 7th September 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th September 2022
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Hinckley & Rugby Building Society

Excellent customer service

5
Friendly and helpful service when opening a savings account as power of attorney which meant extra forms. Everything was well explained and I was kept informed until all transactions had been completed Reviewed on: 6th September 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th September 2022
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Hinckley & Rugby Building Society

Saving accounts fir Grandsons

5
Very informative and helpful. Easy to book appointment convenient for myself. Great support Reviewed on: 26th August 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th August 2022
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Hinckley & Rugby Building Society

Supporting the next generation of savers

5
I visited the Castle Street branch to open a savings account for my young son. The account was opened within 15 minutes and my passbook arrived within 48 hours. Excellent! Better still, when I returned with my son, and the contents of his piggy bank, the Branch Manager introduced herself to him, explained about how the Society would pay him money for having his account with Hinckley & Rugby (which was very exciting for him!), and gave him some money bags for him to use for future visits to the branch. It was everything I had hoped for and was a great first step on his saving journey. Thank you so much! Reviewed on: 23rd August 2022
Nicky Gascoigne's avatar
Nicky Gascoigne
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 24th August 2022
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Hinckley & Rugby Building Society

Easy to open

4
Went to open an account for my grand draughter it was so easy nothing was to much trouble, every thing explained and easy to understand Reviewed on: 21st August 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd August 2022
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Hinckley & Rugby Building Society

Super service

5
Called into the office everybody friendly, all transactions completed Reviewed on: 20th August 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd August 2022
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Hinckley & Rugby Building Society

Very satisfied

5
I visited the Coalville branch with a view to investing a pension lump sum. The staff were very friendly, knowledgeable & professional & gave me thorough information on what was available. I left feeling relieved that I had moved my money into a good account. Reviewed on: 17th August 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th August 2022
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Hinckley & Rugby Building Society

First class professional service

5
Team at Rugby understood my needs as POA and helped me sort the paperwork and options in a single visit. On top of the process and requirements in a friendly professional manner. Reviewed on: 17th August 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th August 2022
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Hinckley & Rugby Building Society

Superb service

5
We popped into the Hinckley Branch to enquire about opening a savings account. The staff were so informative and helpful. The savings options available were explained so we could choose what suited our needs. We opened an account. Great service, lovely helpful staff. Reviewed on: 17th August 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th August 2022
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Hinckley & Rugby Building Society

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