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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Savings

5
I opened an account at the Wigston branch and Rita the lady that helped was excellent in every way. thank you Reviewed on: 23rd March 2022

Efficient support.

5
Good efficient service, account appropriately advised. Reviewed on: 22nd March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd March 2022
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Hinckley & Rugby Building Society

Friendly staff who kept in touch and made the process simple.

5
This was our first visit to Hinckley and Rugby, and although the branch was very short staffed the process of opening a fixed Rate Bond was very simple and everything was explained fully. I would use them again. Reviewed on: 21st March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd March 2022
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Hinckley & Rugby Building Society

Good experience

5
Very polite and helpful, have recommended other people and they are just as happy. Reviewed on: 18th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st March 2022
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Hinckley & Rugby Building Society

Very helpful,efficient and knowledgeable

5
Bond explained and opened very quickly. Reviewed on: 16th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th March 2022
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Hinckley & Rugby Building Society

Rugby Branch

5
Very pleasant polite staff…much easier than I imagined to open an account…thank you Reviewed on: 16th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th March 2022
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Hinckley & Rugby Building Society

Friendly Service

4
We have been using the H&R for a few years and have found the products they offer suit our needs. In addition, we have always found the H&R easy to deal with. Reviewed on: 16th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th March 2022
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Hinckley & Rugby Building Society

Great staff and service

5
I popped in to the Hinckley branch looking to open a new savings account after visiting other building societies in previous week's. The staff were far more helpful than the competition who didn't seem bothered. The rates and account offered were exactly what I was looking for. Reviewed on: 14th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th March 2022
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Hinckley & Rugby Building Society

Great Service.

5
Easy to understand leaflet about the 5 year bond. Very pleased that you colleagues took the time to contact me, telling me that the bond interest was increasing to 1.75%. They asked if that the bond was still the one I wanted and were polite and helpful. Reviewed on: 14th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th March 2022
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Hinckley & Rugby Building Society

Branch Visit

5
Very welcoming and helpful customer service advisor in particular seeking any additional information eg sight issues that the society needs to be aware of which have been enacted. It is always a pleasure to visit the local branch. Reviewed on: 12th March 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th March 2022
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Hinckley & Rugby Building Society

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