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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Opening a new account

Wanted to open an account for our small angling club and Hinckley and Rugby were very helpful with their Treasurers Account. The account was opened very quickly and efficiently and the whole experience was excellent. Very friendly staff. Reviewed on: 15th October 2021

Reply from Hinckley & Rugby Building Society hank you for taking the time to provide your feedback. As a local savings provider we are always striving to ensure we have a competitive range of products for our customers. Thank you for saving with us and we look forward to assisting you in the future. Response date: 18th October 2021

Friendly, knowledgeable, helpful staff

Friendly, knowledgeable staff, easy to open account. Reviewed on: 11th October 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 12th October 2021

brillant

So nice to deal face to face .Very helpful. Wonderful not to be hanging on the phone for ages Reviewed on: 6th October 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 6th October 2021

Power of attorney registration

Not an everyday occurence for the counter staff I'm sure but it was carried out swiftly and efficiently. Must faster than I thought it was going to take. Impressed by how the account holders security came first at all times as well as the cheerful and competant performance of the staff. Reviewed on: 4th October 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 6th October 2021

Highly likely.

Excellent friendly personal service, much better than doing all business on line. Fast service as well and product knowledge. Reviewed on: 1st October 2021

Quick and easy.

Couldn't have been quicker or easier. Excellent communication and pesonl attention. I've been trying since 6/9 to open a bank account with a leading bank. Today is 29/09, still no account. what a relief it was to find Hinckley and Rugby where there is excellent customer service. Thanks. Reviewed on: 29th September 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 30th September 2021

Mr Bain

Very helpful staff, by post, online and by phone Reviewed on: 27th September 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 28th September 2021

Always helpful

I chose to set up a savings for my baby son as I myself had a savings here while I was growing up. The team have always been helpful and it was lovely that the lady who served me was a lady I remember serving me when I was a lot younger (can’t remember her name!!) always smiling! Reviewed on: 21st September 2021

Reply from Hinckley & Rugby Building Society Congratulations on the birth of your son! Thank you for your lovely feedback. We’re so happy that you're pleased with the service you've received in branch over the years. Our staff members always strive to be as helpful as possible and will be delighted to hear that you've had such a positive experience. Response date: 22nd September 2021

Opening new Savings Account

Straightforward procedure and helpful and friendly staff Reviewed on: 17th September 2021

Very helpful service at Lutterworth branch

Allowed my mother who has mobility problems to sit whilst completing application form. Talk through process and made it simple. Reviewed on: 13th September 2021

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