Write a review

Go to business site

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1627 reviews)

View other Hinckley & Rugby Building Society products

4.85

Based on 1,627 reviews, last reviewed 12th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I had a lovely experience ! I had a lovely experience the people behind the counter were absolutely great and so kind!! especially the man who served us he was very helpful Reviewed on: 12th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1627)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

How places should work

From my first phone call to request application forms ,the staff response was great ,the post arrived the following day, Upon visiting the store issues that arose were tackled I received several phone calls to keep me updated of how the issues were being resolved We came away feeling that the staff had gone the extra mile Many Thanks Jo & Diane Reviewed on: 13th November 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020

Reinvesting an ISA

We received a letter to remind us that we had an ISA that was about to mature,so we rang the Coalville branch to make an appointment to go in and talk to someone about reinventing the money in another ISA. The people in the branch were very helpful and we reinvested the money while we were there.The service that we received was excellent and we were very pleased with the service. Reviewed on: 12th November 2020

Friendly local building society

Always a pleasure to deal with you Reviewed on: 12th November 2020

The friendly local building society

Always a pleasure to deal with you Reviewed on: 12th November 2020

Excellent service

This is the second time this year that we have used this Building Society, and each time they have been prompt efficient and helpful. Reviewed on: 12th November 2020

Staff helpful and process made easy and uncomplicated

Staff friendly and very helpfull Reviewed on: 10th November 2020

Review

Excellent customer service. During the process maintained contact using text. Reviewed on: 10th November 2020

Very helpful staff.

Friendly and knowledgeable staff who give you confidence in their work. Reviewed on: 10th November 2020

Prompt service

Opened a savings account for my grandson. Received passbook within 3 days. Good service Reviewed on: 6th November 2020

Friendly and efficient advice

I wanted to open a new account, and the advisor didn’t bamboozle me with information (or literature) about all your accounts, just was able to tell me about the couple of options for me, of which the Plain Sailing was perfect! A painless experience! Reviewed on: 5th November 2020

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Central Credit Union 4.96 from 412 reviews
Savings
from HEY Credit Union 4.96 from 604 reviews
Savings
from Raisin 4.85 from 5611 reviews

Want to see more from Hinckley & Rugby Building Society?

Mortgages
from Hinckley & Rugby Building Society 4.62 from 402 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub