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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1627 reviews)

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4.85

Based on 1,627 reviews, last reviewed 12th Mar 2026

44% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I had a lovely experience ! I had a lovely experience the people behind the counter were absolutely great and so kind!! especially the man who served us he was very helpful Reviewed on: 12th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1627)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Great service especially under difficult circumstances.Thank you.

Everything handled beautifully at the Castle street (working from home staff.) Thank you. Reviewed on: 23rd April 2020

Very happy to bank with H & R

Staff always helpful. H & R information very good. Reviewed on: 16th April 2020

2 Year Fixed Rate Bond

Transferred from previous 2 Year Fixed Rare Bond to the new bond as it offered a good rate of interest in the current climate Reviewed on: 7th April 2020

Seem quite good

I chose you to put some money away that wasn’t easy to touch as I live in the North West. I’m shocked you don’t offer your full account range to everyone and I realised after I opened my account I have to withdraw a minimum of £250 when I do need to withdraw. This has put me off adding to the account regularly as if I needed a small amount in an emergency I’d have to withdraw a big chunk. That’s if I’d managed to save the £250 needed to cover the minimum withdrawal as the minimum balance is £500. The turn around of the application was quick. I also liked the text saying the account had been opened. Reviewed on: 2nd April 2020

Friendly staff

Friendly staff able to allow me to confidently proceed with account process Reviewed on: 30th March 2020

Friendly helpful and knowledgable

Transferring from a completed fixed bond term - helpful advice on how to protect but access funds Only disadvantage Is their stipulation that if opening a business savings account must have 2 signatories ! No good for single owners/ directors ! Reviewed on: 24th March 2020

Open new account with Hinckley and Rugby

Brilliant service from initial phone call to discuss account options to set up branch visit and then opened account , book delivered next day. All very professional and easy to conduct business. Everything sorted in a friendly and trusting way by Gemma. Thankyou. Reviewed on: 22nd March 2020

Setting up my isa

I found it al quick and easy to do with great help from the lady that served me . Reviewed on: 19th March 2020

Very Satisfied

Jade was both courteous and knowledgeable and overall it was a very satisfying experience to open my new account Reviewed on: 18th March 2020

Very helpful.

Very helpful staff members, very quick to open account, nothing bad to say thank you. Reviewed on: 13th March 2020

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