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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
37% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019
H&R Member Feedback's avatar
H&R Member Feedback

A very good customer experience

5
It took a little while to get the paperwork sent to me - I am not in your catchment area. I tried online but for some reason that did not work so ended up phoning for the documents. Once I sent off the completed documentation the account was opened very quickly and passbook etc received in the post soon afterwards. Everyone I have spoken to over the phone has been very helpful. Reviewed on: 5th April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Savings

5
I have had a really positive experience in opening my savings account with H&B this week. Reviewed on: 5th April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Excellent service

5
I’m really pleased with the savings account I opened as it lets me save for a house with good interest. Reviewed on: 4th April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023
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Hinckley & Rugby Building Society

Top service

5
Cracking excellent smooth helpful service Reviewed on: 4th April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023
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Hinckley & Rugby Building Society

New customer

4
This is the first time I have opened and account with H&R and found your member of staff very helpful and polite Reviewed on: 4th April 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023
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Hinckley & Rugby Building Society

Very professional and friendly

5
Nothing was too much trouble explaining the different accounts and giving good advice Reviewed on: 3rd April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023
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Hinckley & Rugby Building Society

Very personal customer service

4
It was unusual to apply via post, I can’t remember the last time I had to apply for something via the post, however the service felt a lot more personal as a result. The set up was fairly straightforward, despite an error on my behalf by forgetting to add the correct bank reference. Reviewed on: 3rd April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023
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Hinckley & Rugby Building Society

Opening New Account

5
Both Linda and Rita both very helpful and very knowledgeable, thanks for your help. Reviewed on: 3rd April 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023
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Hinckley & Rugby Building Society

Great rate regular savings account

4
Was really impressed with the rate initially and since opening an account have found the staff really helpful and they give a personal touch to your experience Reviewed on: 31st March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd April 2023
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Hinckley & Rugby Building Society

Friendly, quick, efficient - perfect!

5
I went in to open a regular saver account and the team were brilliant. Personal service, explained everything so clear and I left 15 mins later with a new account! Brilliant. Reviewed on: 31st March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd April 2023
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Hinckley & Rugby Building Society

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