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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
37% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019
H&R Member Feedback's avatar
H&R Member Feedback

Great service and great rates

5
Opened a regular savings account with H&R, sending a cheque was old school but the building society was very prompt in getting back to me and advising they had received the cheque. Account details followed on very quickly, very impressed with the service. Reviewed on: 22nd March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 23rd March 2023
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Hinckley & Rugby Building Society

New savings accounts

5
Very friendly and helpful with information on accounts from Hinckley and Rugby staff Reviewed on: 22nd March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 23rd March 2023
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Hinckley & Rugby Building Society

New savings accounts

5
Nice friendly service and very helpful staff all good no problem Thanks Reviewed on: 21st March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd March 2023
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Hinckley & Rugby Building Society

Setting up new account

5
Michaela was friendly polite and helpful. I had completed the form incorrectly but she soon gave me a new one and helped me fill this out correctly. The whole visit was easy and great communication through out the process Reviewed on: 21st March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd March 2023
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Hinckley & Rugby Building Society

Efficient & helpful

5
I phoned the Hinckley office to enquire about savings products & was treated politely & efficiently. The info & application form that I requested arrived speedily by post. I was able to visit the Coalville branch where I received the same treatment. My savings book was dispatched &received within a few days. I am very impressed by your service. Many thanks Reviewed on: 21st March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd March 2023
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Hinckley & Rugby Building Society

New account

5
Brilliant staff very easy very quick very happy Reviewed on: 21st March 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd March 2023
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Hinckley & Rugby Building Society

Lovely customer service

5
Clear info about the account online, lovely welcoming phone call to open it. Reviewed on: 21st March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st March 2023
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Hinckley & Rugby Building Society

Easy money

5
Staff were friendly and approachable, gave very clear information, I had a small problem which was spotted and rectified very quickly , Reviewed on: 20th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st March 2023
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Hinckley & Rugby Building Society

Opening Savings Account

5
Simple and easy to to open a savings account with good competitive rates Reviewed on: 20th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st March 2023
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Hinckley & Rugby Building Society

Great start

4
The process of opening my account has been effortless with the help of the team. Reviewed on: 17th March 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 20th March 2023
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Hinckley & Rugby Building Society

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