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Hinckley & Rugby Building Society: Savings reviews

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

39% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

2%

0%

1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Personal Service like it used to be

5

The service received when opening my Account was exceptional! Very fast, highly personal and friendly. Reviewed on: 22nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Great Building Society

5

Good advertising easy to understand terms and conditions simple application form courtesy call quick and very pleasant helpful customer service Reviewed on: 21st February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

savings plan

5

Very helpful and knowledgeable staff Reviewed on: 20th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Good service

5

Treated with respect in branch. Given helpful information. All good. Reviewed on: 20th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

B. Soc postal application clear and speedy service with great savings rates

5

The H&R B Society's rates were good, the T&C's and other info was clear as was the application form which was easy to complete. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Impressed with the personal service

5

I actually work at the FCA and am in charge of a number of retail banks. I was really surprised and impressed at the friendly and personal service you offered by making an initial courtesy call. If only everyone else in the industry were as on the ball as you. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Efficient Process

5

Very easy to open a new account. The whole process was very clear and efficient. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Perfect service

5

Perfect service and easily managed. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Very professional helpful and friendly and followed through on what they said theyd do

5

Very friendly on phone explained clearly everything made you feel welcome Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Opening an Account

5

Opening my regular saver account was so easy and painless. Posted my application and the very next day I received a courtesy phone call to confirm my application had been received. Also wanted to make sure I was fully aware of product I was applying for. It was a lovely personal touch which I really appreciated. Received a follow-up email the next day confirming the account had been opened and paperwork had been despatched to me. A pleasure to do business especially in times when everything is so automated. Thank you. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

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