Write a review

Log in/Join

Go to business site

Go to business site

Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products

4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

2%

0%

1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Opening an Account

5

Opening my regular saver account was so easy and painless. Posted my application and the very next day I received a courtesy phone call to confirm my application had been received. Also wanted to make sure I was fully aware of product I was applying for. It was a lovely personal touch which I really appreciated. Received a follow-up email the next day confirming the account had been opened and paperwork had been despatched to me. A pleasure to do business especially in times when everything is so automated. Thank you. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Overall a very good service

4

Easy to open a new account and staff were very helpful. The only thing that would have been better is being able to open the account on line and transfer money electronically. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Excellent customer service

5

Carol was very efficient and very helpful. She ensured I understood everything and checked the application through for me. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Jeaneette

5

Great service on the day in branch from Jeanette, your team and being local is one of the key reasons we have moved our monthly savings to you. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Continuing saving with H & R

4

I have been a saver since 2001 and never had a problem. No pressure and no worries Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Account change

5

The process was very smooth and the advisor was very helpful, explaining all the consequences of our actions in clear and precise manner. We maintain our account with you as we have a local branch in the High street. We would recommend you to others if asked. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Great Service

5

HRBS were very quick and efficient dealing with my account application. As a new customer first impressions make an impact and I was impressed with the speed and efficiency. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Savings

5

Excellent friendly advice received which helped in choosing appropriate savings accounts in my specific circumstances. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Great service

5

Your branch at South Wigston was very welcoming, clean and well maintained. The service was first class. Straight forward without having to go online, download an app and jump through hoops, like many banks and building societies seem to be heading. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Excellence

5

Without exception, the customer service of the building society is second to none. Staff are efficient and polite and access to them by phone is never delayed - straight through. If they commit to phone you back, they always do. No complaints whatsoever Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Branch Flexible Saver
from Nottingham Building Society 5.00 from 5 reviews
Savings
from Al Rayan Bank 3.76 from 61 reviews
Savings
from Hodge Bank 4.52 from 5 reviews

Want to see more from Hinckley & Rugby Building Society?

Mortgages
from Hinckley & Rugby Building Society 4.61 from 401 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill